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Frequently asked questions
PC Express locations are available at our grocery stores, in your neighbourhood and Ontario GO stations to bring convenience closer to you. Pick up your online order from your favourite store, or from one of our refrigerated lockers, trucks or containers near you.
Based on your selected PC Express location, some order size and weight restrictions may apply. We’ll calculate the size of your order as you shop and notify you if your order exceeds the limit. Your order will be held in a temperature controlled unit until you arrive.
Arrive at your PC Express location at any time during your selected time slot to collect your order.
No problem! Get in touch with our customer service team and we’ll be happy to assist you.
There may be a fee associated with your chosen PC Express location. Pickup fees are typically between $3 and $5.
Your PC Express personal shoppers can substitute unavailable items with similar ones. But you’ll always pay the lower price between the original and the substitutions. You also have the option not to accept substitutions in your grocery order.
*This $10 dollar off voucher (the “Offer”) is only valid when you spend $30 or more, before applicable fees and taxes, in a single transaction made through the PC Express iOS or Android app. Voucher code must be entered during checkout to redeem and excludes purchase of tobacco, alcohol products, prescriptions, phone cards, lottery tickets all non-participating third party operations and any other products which are provincially regulated or as we determine from time to time. Offer is one-time only, cannot be combined with any other coupons, discounts or promotions and excludes previous purchases. Offer expires December 31, 2019. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of discount and to modify or cancel these promotions due to system error or unforeseen problems. ®/™ The trademarks and logos displayed are trademarks of their respective owners. All rights reserved.